Frequently Asked Questions
Is The Kitchen Partners part of a franchise?
No, we are a fully independent retailer, buying directly from a number of the world’s best kitchen manufacturers, to offer the widest choice and best value for money in Bristol.
How much will my kitchen cost?
As you can imagine this varies enormously depending on your requirements and the size of your kitchen. However, the typical cost for a kitchen (which includes furniture, appliances, worktops, installation, delivery and VAT) is between £20,000-£30,000.
What are your payment terms?
We require a 25% deposit to secure any discounts on offer and to arrange an installation slot. Then the outstanding balance is required 10-working days prior to delivery.
We currently do not offer finance.
How quickly can I have my kitchen delivered?
We will always try to deliver your kitchen within the timescales you require. However, please bear in mind that each kitchen is made to order to meet your personal design specification and therefore there is normally a minimum of 6-8 weeks build time. We will discuss your delivery date with you during your design appointment and will try to accommodate your needs wherever possible.
How will my kitchen arrive?
Prior to delivery, you will be asked to confirm if there are any restrictions that might affect your delivery, such as the width of your road, or any parking restrictions. Our kitchens come fully assembled and are as such we need suitable access to help with delivery. We endeavour to deliver you kitchen on the day of installation but in some circumstances delivery may need to take place a few days before which will require sufficient space to store it.
We have building work taking place, how do you co-ordinate with my builder?
Do you use your own installers?
What is included in the cost of installation?
How long will the installation process take?
Depending on the choice of worktop, we would normally allow 2-3 weeks for the installation process.
What guarantees are included?
Our kitchens are designed to provide years of trouble-free service, but in the event of a problem occurring, you have peace of mind knowing your kitchen is backed by either a 5, 10 or 20 Year guarantee (depending on supplier), which becomes active once your kitchen has been completed. Appliance manufacturers offer separate guarantees, which can be extended to suit your needs.
More questions?
If you have any other questions you would like to ask, please feel free to contact us.